Customer reviews

Very good

Great location, very clean, staff very helpful. Only down point would be the noise, we were on the 1st floor and every time we were in the room we could hear everything going on in the restaurant or bar below us from breakfast time until about midnight. Having said that we would stay there again if returning to Madrid.
Hotel guest
28-Feb-2020

Excellent

Nice, spacious rooms with super comfy bed and great shower.
Hotel guest
29-Jan-2020

Excellent

We couldn’t have chosen a better hotel. This hotel is managed by very nice friendly and helpful personnel starting from reception staff to the room attendant who maintained our room to perfection! We were greeted on arrival by a really nice receptionist who gave us a briefing on the history of the hotel and offered us a welcome drink. This hotel is walking distance to many places of interest, metro and lovely restaurants. Will recommend to friends and family who wish to visit Madrid. Would certainly book again.
Hotel guest
4-Jan-2020

Excellent

We had a great time. The staff were helpful and friendly. The hotel clearly has a very popular Tapas bar. This could be a problem if you want to go to sleep early. Didn’t bother us, however. The location really worked for us.
Hotel guest
31-Dec-2019

Excellent

We have recently had a 2 night stay at the hotel in a family room. The room was spotless, with lovely facilities, especially the Clarins toiletries. The only criticism is that the TV did not have any English channels, but this did not detract from the overall stay. Breakfast had a very good selection and the restaurant is lovely. The position of the hotel is fabulous, about 10 minutes walk to the centre of Madrid and its shops and landmarks. Will definitely stay again.
Katherine Bevan
20-Dec-2019

Excellent

In a very lively neighborhood, Cava Baja. We stayed here for a night. Decently sized rooms. Staff very helpful. Good wifi and hot water.
Hotel guest
16-Dec-2019

Excellent

No surprise ! Everything has been as forecast and paid.Everybody has been professionnal
QUAIN LOUIS
21-Nov-2019

Excellent

Cosy, comfortable and stilish hotel (despite the traditional appearance, we appreciated the room design a lot), in a very good position in the old town center. Very good quality breakfast. We enjoyed our stay, very recommended
Hotel guest
14-Nov-2019

Very good

Really enjoyed our stay. Staff at reception were extremely helpful (suggestions re: other places to eat; adaptor for electrical outlet). The hotel is in the heart of old Madrid and on a street frequented by locals (Spain's national day provided full exposure to this). We are from Toronto, Canada.
Kenneth Sosa
13-Nov-2019

Excellent

All the staff was very friendly and helpful, which made for an excellent stay
Hotel guest
10-Nov-2019

Excellent

Very nice hotel in a great location
Hotel guest
26-Oct-2019

Excellent

Fantastic service, great penthouse room and excellent staff who couldn’t do enough for you, food very good too
MARK KELNER
19-Oct-2019

Excellent

Great room. Clean and has history right under the restaurant. The best part was location. Excellent location! Would love to stay again in the beautiful city of Madrid.
John Moon
19-Oct-2019

Excellent

Friendly helpful staff. Nice room, junior suite on 2nd floor with aircon and good location. Breakfast excellent. All was good.
Hotel guest
17-Oct-2019

Excellent

Great small boutique hotel in a prime location for Tapas in La Latina. Friendly bar, and helpful staff. Very comfortable room on the top floor.
Christine Allen
30-Sep-2019

Excellent

Lovely hotel, friendly and efficient staff, fabulous location, excellent breakfast, free "welcome drink" at the bar; clean, comfortable - really, an ideal place for a visitor. Next time I'm in Madrid there's no question of where I'll be staying.
Hotel guest
15-Sep-2019

Excellent

Excellent hotel.Rooms clean,comfotable and well equipped,Good location.Most importantly the staff are well trained,very helpful and very friendly.Good food,well kept draft Mahou and wide selection of good quality wines
Steven Goode
5-Sep-2019

Excellent

Friendly staff, excellent location, we loved it here!
Hotel guest
27-Aug-2019

Excellent

Really enjoyed our stay here. The staff are friendly and helpful and the hotel is spotless. Great location with restaurants and bars on the doorstop. Some of the reviews I had read said that it could be noisy at night time but we didn’t find this to be the case.
Hotel guest
27-Aug-2019

Excellent

We had a wonderful stay at this Posada. From the warmest of welcomes including a welcome drink, the superbly clean room, the lovely Clarins toiletries and of course the location which is a short stroll from many of the places you’d likely want to see whilst in Madrid and easy to get to using the Metro from the airport. I wouldn’t hesitate to stay here again. Not forgetting, Ana who was especially welcoming and helpful.
Sally McCarthy
17-Aug-2019


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